Track Your Delivery

Follow your vintage treasures on their journey to your door

Track Your Order

You can find your order number in the confirmation email we sent you

Delivery Process

Order Confirmed

Your order has been received and payment confirmed

Usually within 1 hour

Processing & Packing

Your items are carefully selected, inspected for quality, and packaged with care

1-2 business days

In Transit

Your package is on its way! You'll receive real-time tracking updates

5-7 business days (Standard)

Delivered

Your vintage treasures have arrived! Enjoy your Raim Collection collection

Important Delivery Information

Signature Requirements

For orders over $500, we require a signature upon delivery to ensure your safety. Please be available during your delivery window.

Delivery Instructions

Leave special delivery instructions in your order notes. Our carriers will follow them to ensure safe delivery (safe place, building info, etc).

Customs & International Orders

International packages may be subject to customs duties and taxes. These are the responsibility of the recipient and calculated upon delivery.

Damaged or Lost Packages

If your package arrives damaged or lost, document it with photos and contact us within 48 hours. All packages are insured for full replacement.

Need Help with Your Delivery?

Our customer support team is here to help with any delivery questions or concerns

Contact Support

Learn More

Shipping Policy

Learn about our complete shipping policies and procedures

View Details →

Return & Exchange

30-day return window for all items

View Details →

FAQ

Find answers to common questions

View Details →

Back to shop

Track Your Delivery

Follow your vintage treasures on their journey to your door

Track Your Order

You can find your order number in the confirmation email we sent you

Delivery Process

Order Confirmed

Your order has been received and payment confirmed

Usually within 1 hour

Processing & Packing

Your items are carefully selected, inspected for quality, and packaged with care

1-2 business days

In Transit

Your package is on its way! You'll receive real-time tracking updates

5-7 business days (Standard)

Delivered

Your vintage treasures have arrived! Enjoy your Raim Collection collection

Important Delivery Information

Signature Requirements

For orders over $500, we require a signature upon delivery to ensure your safety. Please be available during your delivery window.

Delivery Instructions

Leave special delivery instructions in your order notes. Our carriers will follow them to ensure safe delivery (safe place, building info, etc).

Customs & International Orders

International packages may be subject to customs duties and taxes. These are the responsibility of the recipient and calculated upon delivery.

Damaged or Lost Packages

If your package arrives damaged or lost, document it with photos and contact us within 48 hours. All packages are insured for full replacement.

Need Help with Your Delivery?

Our customer support team is here to help with any delivery questions or concerns

Contact Support

Learn More

Shipping Policy

Learn about our complete shipping policies and procedures

View Details →

Return & Exchange

30-day return window for all items

View Details →

FAQ

Find answers to common questions

View Details →